Qs
School Privacy Policy
Preamble
Qs School is bound by the law on privacy legislation
Privacy ACT 1988.
Qs School reserves the
right to explain the terms of this policy.
Policy
Qs School supports the Australian Privacy Principles for
handling personal information. Qs School can collect information about students
and parents and/or guardians before, during and after the course of a student’s
enrolment at the School; as well as that of job applicants, staff members,
volunteers and contractors.
The purposes for which the School collects, holds, uses and
discloses personal information include:
·
Assessing a student’s application
for enrolment
·
Keeping parents/guardians
informed about their child
’s education
·
Look after the
educational needs, safety, care and wellbeing of its
·
Satisfying the
School’s legal obligations and duty of care to its students
·
Assist with
the general educational and administrative purposes of the School
·
Assess and if
appropriate engage persons as employees, volunteers or contractors.
Collection of personal information
The School will generally collect personal information held
about an individual on forms completed by parents/guardians or students, and
through online forms, face-to-face meetings and interviews, telephone calls,
etc.
The School will also collect personal information from job
applicants, volunteers and contractors who seek to be involved with the School.
Information about these persons may also be obtained from referees, or other
organisations for whom they have worked.
The kinds of personal information that the School collects and
holds includes:
·
student information such as date
of birth, identity documents, photographs, health information,
study records,
academic results and
performance
·
phone and email contact details
and addresses
·
employment
history, qualifications, police records, references.
Personal information provided by other people
In some circumstances the School may be
provided with personal information about an individual from a third party;
e.g., a report provided by a medical professional or a reference from another
school or organisation.
How will the school use the personal information
The School’s main purpose in collecting personal information is
to enable it to provide schooling for each student. The School may use the
personal information of students and parents in the following ways:
·
To keep parents informed about matters related to their child’s
schooling, through correspondence, e-letters, and online reports;
·
For day-to-day administration;
·
To ensure students’ educational, social and medical well-being;
·
To satisfy the School’s legal obligations and allow it to
discharge its duty of care to its students and staff.
Qs School understands an individual’s right to
keep his or her personal information private, and is committed to protecting
and maintaining the privacy, accuracy and security of
personal information.
To whom might the school disclose personal information
The School may disclose personal information, including
sensitive information, held about an individual to:
·
Another school, as required with
the person’s authorisation;
·
Government departments with
official authorisation;
·
Medical practitioners in
emergency situations;
·
Service providers to the School,
including co-operation programs;
·
Recipients of School
publications; e.g., e-letters and the School website;
·
Parents; in the case of teachers
– the Victorian Institute of Teaching;
and
·
Any other agencies specifically
authorised by a parent or guardian
Personal information about
students will usually be collected from their parents/guardians although there
may be times when the School will also collect such information directly from the
students themselves. The School will usually disclose personal information
about its students to their parents/guardians. However, there may be occasions when
it is appropriate that access to and disclosure of such information to
parents/guardians, and even to the students themselves, should be lawfully
denied.
How will the school treat sensitive information
Sensitive information means information relating to a person’s
racial or ethnic origin, political opinions, religion, trade union or other
professional or trade association membership, sexual preferences, criminal
record, and health information. Unless authorised, or it is allowed by law,
sensitive information will be used and disclosed only for the purpose for which
it was provided, or for a directly related
secondary purpose.
Management and security of personal
information.
The School has steps in
place to protect the personal information it holds, including passworded access
rights to computerised records.
Failure to provide information
If the information the School requests is not
provided the main consequences may be that the School cannot enrol or continue
to enrol a student, or employ or continue to employ a staff member, volunteer
or contractor, or allow a student to participate in a school activity or to
provide or allow services to be provided to the student.
Access to personal information
A person may request access to personal
information that the School holds about him or her and the School will respond
within a reasonable time.
The School will take reasonable steps to
ensure that all personal information held by it is up to date, complete,
relevant, not misleading and accurate. A person may ask for their personal information
to be corrected if it is inaccurate.
The personal information of an unsuccessful
job applicant, volunteer or contractor will be destroyed unless the School is
given consent to the information being held for future positions that might
arise.
In some circumstances it may be lawful for the
School to refuse a person to have access to the personal information the School
holds about them.
Requests to access or correct information the
School holds about an individual or a child should be sent to the campus office
of related Qs School campus.
Complaints
A person may make a complaint to the School if
he or she considers that the School has interfered with his or her privacy
because of an alleged breach of the Australian Privacy Principles.
The procedure to make a complaint is:
For more information
about the way the School manages the personal information it holds, please
contact Qs School by following email address:
Director@QsSchoolGroup.com.au.
Further information on
privacy legislation may be obtained by contacting the office of the Federal
Privacy Commissioner. See the website:
www.oaic.gov.au.
Update:
Ver 20200620
Effective from:
20th June 2020
Qs School Cancellation and Refund Policy
Course amendment and cancellation by the School:
Customer rights for amending or cancelling an enrolment:
Update: Ver 20201121
Effective from: 21 November 2020
Qs School Payment Policy
Methods of payment:
The parent/guardian may pay the tuition fee and teaching material fee using one of the following methods:
Fees on payments:
Course confirmation:
Payments in advance:
Details of Enrolment and Payment Policies may vary from campus to campus. Please obtain the relevant details from the specific campus before enrolling and making a payment.
Update: Ver 20201121
Effective from: 21 November 2020